Improve IVR Response
To improve customer service, high-quality speech training data, specifically with human to IVR interactions, is key. With domain- and location-specific data, our human to IVR datasets will enhance the performance of your IVR system, thereby reducing the burden on your human customer care team and setting a new standard of customer service in telecommunications.
Knocking out customer service requests
Planning for the future with predictive maintenance
Optimizing the network
The adoption and integration of AI within the telecommunications industry has been swift. Learn why powering your digital transformation with Defined.ai is the smart choice.
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