Blog post Knock-Out 2019

DefinedCrowd Experiences a “Knock-Out” 2019 with Exponential Growth in Revenue, Clients and Employees

Last year was an incredibly successful one for DefinedCrowd. We experienced an exponential growth in revenue, clients and employees, setting us up to achieve our goal of becoming the world’s number one trusted data company for AI.

Our fast-growing client base and the rapid expansion of services offered to our existing customers has resulted in a staggering 656% growth in revenue, supported by a 176% growth in our global workforce. By the end of 2020, the company is on track to more than double the number of employees and plans to open more research and development offices around the world.  

Here are some of the other accomplishments we achieved in 2019.

In 2019, we improved our data protection

In addition to our phenomenal growth, we also announced a new set of measures to keep data and information secure. DefinedCrowd is now ISO 27001 certified, in addition to our previous GDPR compliance efforts, and the assignment of a Data Security officer.

“The security measures put in place are an important step in strengthening our promise to deliver – and protect – high-quality data to our clients,” explained João Freitas, CTO of DefinedCrowd. “We went through the rigorous process of obtaining ISO 27001 certification, one of the best-known standards in information security, to safeguard our business and our customers from cyber-attacks, loss or corruption of data, and the potential damages that could accompany these issues.”

In 2019, we released a mobile app that lets everyone be a part of AI

2019 was the year we launched our Neevo app, a native app for iOS and Android where users can contribute to the development and improvement of AI systems, allowing us to offer accurate training data to clients in a fast turnaround time.

“With the increasing demand for high-quality training data, it’s crucial to ensure our human-in-the-loop community has fast and efficient access to the AI-related tasks,” said Director of Product, Sara Oliveira. “That’s why the launch of the Neevo app was a big milestone for us, as it provides a mobile-dedicated experience to leverage the human intelligence in our datasets,” she concluded.

The app is available at App Store and Play Store, allowing members of Neevo to take part of the AI future anytime, anywhere.

In 2019, we earned our stripes

Last year was a great year for us in terms of awards and recognitions. Additional 2019 highlights for DefinedCrowd include:

  • CB Insights: top 100 AI companies in the world. 
  • Named as one of Seattle’s 10 most-funded CEO women-led tech companies.
  • Listed in Built In Seattle’s 50 Startups to Watch in 2019. 
  • Named one of Europe’s 100 Hottest Startups 2019 in Lisbon by Wired. 
  • Ranked in Forbes AI 50: America’s Most Promising Artificial Intelligence Companies. 

“In the last year, DefinedCrowd has received incredible market validation, said Daniela Braga, founder and CEO of the company. “Besides significantly increasing our client base, we’re also thrilled to report we’ve grown our revenue within existing accounts, which proves that we’ve landed and expanded.

“Existing customers continue to demand more DefinedCrowd training data with its industry-leading quality and fast delivery guarantees. Our new customers are attracted by DefinedCrowd’s growing reputation as the globally trusted source for AI data. To support this increased demand, our workforce has almost doubled in the last year. It’s a hugely exciting period for us, especially considering our plans for further triple digit expansion in 2020.” 

Dennis Smith, DefinedCrowd’s Board Member and Managing Partner and Founder at Evolution Equity Partners, agrees.

“DefinedCrowd’s results for 2019 are terrific,” he said. “Its revenue growth, customer acquisition, employee and office growth and its numerous awards are all indicators of the company’s huge potential in 2020 and beyond. Evolution Equity Partners as Series Lead Investor is honored to be part of DefinedCrowd’s international growth and success.” 

And it is this potential that has led to some of the world’s leading investors choosing to invest in DefinedCrowd. Investors like Sony Innovation Fund, Portugal Ventures, SWAN Venture Fund, Busy Angels, Kibo Ventures, Mastercard, EDP Ventures, Sony, Amazon Alexa Fund, and Evolution Equity Partners all believe in DefinedCrowd’s vision to integrate human intelligence and machine learning for a smarter future.

The demand for AI-enabled products is increasing exponentially across almost every industry and geography. With our talent and resources, we are definitely on track to become the number one trusted data company for Artificial Intelligence in the world,” said Braga.  The future is looking bright.”

We’re proud of our 2019 achievements and excited to be making great headway for an even more successful 2020. A big thank you to all our clients, employees and partners for joining us in this exciting journey.


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